This User Agreement
("Agreement") is an agreement between Professional Internet Technologies
("Professional Internet Technologies") and the party set forth in the
related order form incorporated herein by reference (together with any
subsequent order forms submitted by Customer, the "Order Form"), and
applies to the purchase of all services (collectively, the "Services")
ordered by Customer on the Order Form. Such party is referred to in this
Agreement as "Customer" or "you".
PLEASE READ THIS AGREEMENT CAREFULLY. BY CLICKING ON
THE BUTTON ON THE ORDER FORM, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS
AGREEMENT AND ALL TERMS AND CONDITIONS INCORPORATED BY REFERENCE IN THIS
AGREEMENT, INCLUDING Professional Internet Technologies'S USAGE POLICY. YOUR USE
OF THE SERVICES CONSTITUTES ACCEPTANCE OF THIS AGREEMENT.
Professional Internet Technologies reserves the right to reject this Agreement
for any reason or no reason, prior to acceptance thereof by Professional Internet Technologies.
Activation of the Services shall indicate Professional Internet Technologies's
acceptance of this Agreement. Subject to the terms and conditions of this
Agreement, Professional Internet Technologies will provide to Customer the
Services selected by Customer set forth on the Order Form.
1. Usage Policy
Under this Agreement, Customer shall comply with Professional Internet Technologies'
then current "Usage Policy", as amended, modified or updated from time
to time by Professional Internet Technologies and which is incorporated in this
Agreement by reference. Customer hereby acknowledges that it has reviewed the
Usage Policy and that the terms of the Usage Policy are incorporated herein by
reference. In the event of any inconsistencies between this Agreement and the
Usage Policy, the terms of the Usage Policy shall govern. Professional Internet Technologies
does not intend to systematically monitor the content which is submitted to,
stored on or distributed or disseminated by Customer via the Service (the
"Customer Content"). Customer Content includes content of Customer's
customers and/or users of Customer's website. Accordingly, under this Agreement,
you will be responsible for your customers content and activities on your
website. Notwithstanding anything to the contrary contained in this Agreement, Professional Internet Technologies
may immediately take corrective action, including removal of all or a portion of
the Customer Content, disconnection or discontinuance of any and all Services,
or termination of this Agreement in the event of notice of possible violation by
Customer of the Usage Policy. In the event Professional Internet Technologies
takes corrective action due to a violation of the Usage Policy, Professional Internet Technologies
shall not refund to Customer any fees paid in advance of such corrective action.
Customer hereby agrees that Professional Internet Technologies shall have no
liability to Customer or any of Customer's customers due to any corrective
action that Professional Internet Technologies may take (including, without
limitation, disconnection of Services).
1.1
Platinum accounts come pre established with 500 MB of storage. Diamond accounts come with
1,000 MB of storage. If requesting the additional storage offer at no additional charge, you agree that you must 1) be already utilizing 90% storage capacity with the files being stored directly utilized for the website 2) not be utilizing storage capacity for emails 3) must request the increase in writing to
support@lpi-technologies.net and 4) agree to have storage increased in 500 MB increments up to the alloted maximum free storage offer. All requests for additional storage are subject to approval.
2. Amendment
Professional Internet Technologies may amend, modify or update this Agreement or
the Usage Policy at any time in its sole discretion, and Customer shall be bound
by any such amendment, modification or update. Professional Internet Technologies
may, but is under no obligation to, provide notice of any amendment,
modification or update of this Agreement or the Usage Policy. Any modification
is effective on the earlier of two days after posting on Professional Internet Technologies'
website or two days after the sending of a notice by Professional Internet Technologies
to Customer by email or conventional mail. If any material modification to this
Agreement or the Usage Policy is unacceptable to you, you may terminate your
subscription as provided in Section 3. However, if you do not terminate the
Agreement, or if you continue to use the Services following effectiveness of the
modification, your continued use will mean that you have accepted that
modification. Professional Internet Technologies reserves the right to amend its
service offerings and add, delete, suspend or modify the terms and conditions of
the Services at any time and from time to time, and to determine whether and
when any such changes apply to both existing and future customers.
3. Term; Termination; Cancellation Policy
The initial term of this Agreement shall be as set forth in the Order Form (the
"Initial Term"). The Initial Term shall begin upon commencement of the
Services to Customer. After the Initial Term, this Agreement shall automatically
renew for successive terms of equal length as the Initial Term, unless
terminated or cancelled by either party as provided in this section. The Initial
Term and all successive renewal periods shall be referred to, collectively, as
the "Term".
This Agreement may be terminated
(i) by Professional Internet Technologies in the event of nonpayment by
Customer, (ii) by Professional Internet Technologies, at any time, without
notice, if, in Professional Internet Technologies' judgment, Customer is in
violation of any term or condition of the Usage Policy or Customer's use of the
Service disrupts or, in Professional Internet Technologies' judgment, could
disrupt, Professional Internet Technologies' business operations and (iii) by Professional Internet Technologies
in accordance with Sections 1, 8, and 9 of this Agreement.
If Professional Internet Technologies cancels this Agreement prior to the end of
the Term or you cancel this agreement prior to the end of the Term, Professional Internet Technologies
shall not refund to you any fees paid in advance of such cancellation and (i)
you shall be obligated to pay all fees and charges accrued prior to the
effectiveness of such cancellation, (ii) you shall be obligated to pay 100% of
all charges for all Services for each month remaining in the Term.
4. Billing and Payment
Payment Policy
Setup Fee
The setup fee is required before service is activated, if applicable.
The setup fee and domain name registration fee are non-refundable.
Hosting Fees
The minimum contract is 1 months.
All services are on a monthly basis only. There are no month-to-month prepayment programs.
Full payment of the setup fee, if applicable, and, if the account is not a domain transfer, the domain name registration fee, are required before any hosting service is rendered.
Unless the account was ordered during a promotion, the initial 1 month is billed 30 days after signup. The credit card on file will be automatically processed for payment.
Payment Method - Credit Card
Professional Internet Technologies accepts only PayPal at this time.
Paypal payment is authorized and assessed in real time.
Once an order is successfully submitted, the client is subject to Professional Internet Technologies' refund policy.
Credit card will be billed on the first day of the billing cycle. If the credit card fails, we will retry every 5 days. If the credit card fails a 2nd time, the account will be suspended. If it fails a 3rd time, the account will be cancelled.
If payment is not received on time, then the account is cancelled.
Policy Changes
Professional Internet Technologies reserves the right to change prices at any time.
All monetary transactions will occur in $US dollars.
Additional Features
Additional features such as disk space and email can be added at any time and are billed monthly.
Monthly additional feature prices are not prorated.
Add on costs are non-refundable regardless of whether the service was used.
Paypal: Charges are assessed in real time for the current month and every upcoming month until the end of their billing cycle.
Credit card will be billed on the first day of the billing cycle. If the credit card fails, we will retry every 5 days. If the credit card fails a 2nd time, the account will be suspended. If it fails a 3rd time, the account will be cancelled.
Additional services will be activated when payment is received.
Renewal and Billing Schedule
Professional Internet Technologies automatically renews your account based on your previous payment option.
5. Professional Internet Technologies
as Reseller or Licensor.
Professional Internet Technologies is acting only as a reseller or licensor of
the hardware, software and equipment used in connection with the products and/or
Services that were or are manufactured or provided by a third party ("Non-Professional Internet Technologies
Product"). Professional Internet Technologies shall not be responsible for
any changes in the Services that cause the Non-Professional Internet Technologies
Product to become obsolete, require modification or alteration, or otherwise
affect the performance of the Services. Any malfunction or manufacturer's
defects of Non-Professional Internet Technologies Product either sold, licensed
or provided by Professional Internet Technologies to Customer or purchased
directly by Customer used in connection with the Services will not be deemed a
breach of Professional Internet Technologies' obligations under this Agreement.
Any rights or remedies Customer may have regarding the ownership, licensing,
performance or compliance of Non-Professional Internet Technologies Product are
limited to those rights extended to Customer by the manufacturer of such Non-Professional Internet Technologies
Product. Customer is entitled to use any Non-Professional Internet Technologies
Product supplied by Professional Internet Technologies only in connection with
Customer's permitted use of the Services. Customer shall use its best efforts to
protect and keep confidential all intellectual property provided by Professional Internet Technologies
to Customer through any Non-Professional Internet Technologies Product and shall
make no attempt to copy, alter, reverse engineer, or tamper with such
intellectual property or to use it other than in connection with the Services.
Customer shall not resell, transfer, export or re-export any Non-Professional Internet Technologies
Product, or any technical data derived therefrom, in violation of any applicable
United States or foreign law.
6. IP Address Ownership.
If Professional Internet Technologies assigns Customer an Internet Protocol
address for Customer's use, the right to use that Internet Protocol address
shall belong only to Professional Internet Technologies, and Customer shall have
no right to use that Internet Protocol address except as permitted by Professional Internet Technologies
in its sole discretion in connection with the Services, during the term of this
Agreement. Professional Internet Technologies shall maintain and control
ownership of all Internet Protocol numbers and addresses that may be assigned to
Customer by Professional Internet Technologies, and Professional Internet Technologies
reserves the right to change or remove any and all such Internet Protocol
numbers and addresses, in its sole and absolute discretion.
7. Caching.
Customer expressly (i) grants to Professional Internet Technologies a license to
cache the entirety of the Customer Content and Customer's website, including
content supplied by third parties, hosted by Professional Internet Technologies
under this Agreement; and (ii) agrees that such caching is not an infringement
of any of Customer's intellectual property rights or any third party's
intellectual property rights.
8. CPU Usage.
Customer agrees that Customer shall not use excessive amounts of CPU processing
on any of Professional Internet Technologies' servers. Any violation of this
policy may result in corrective action by Professional Internet Technologies,
including assessment of additional charges, disconnection or discontinuance of
any and all Services, or termination of this Agreement, which actions may be
taken in Professional Internet Technologies' sole and absolute discretion. If Professional Internet Technologies
takes any corrective action under this section, Customer shall not be entitled
to a refund of any fees paid in advance prior to such action.
9. Bandwidth and Disk Usage.
Customer agrees that bandwidth and disk usage shall not exceed the number of
megabytes per month for the Services ordered by Customer on the Order Form (the
"Agreed Usage"). Professional Internet Technologies will monitor
Customer's bandwidth and disk usage. Professional Internet Technologies shall
have the right to take corrective action if Customer's bandwidth or disk usage
exceeds the Agreed Usage. Such corrective action may include the assessment of
additional charges, disconnection or discontinuance of any and all Services, or
termination of this Agreement, which actions may be taken in Professional Internet Technologies'
sole and absolute discretion. If Professional Internet Technologies takes any
corrective action under this section, Customer shall not be entitled to a refund
of any fees paid in advance prior to such action.
10. Property Rights.
Professional Internet Technologies owns all right, title and interest in and to
the Services and Professional Internet Technologies' trade names, trademarks,
service marks, inventions, copyrights, trade secrets, patents, know-how and
other intellectual property rights relating to the design, function, marketing,
promotion, sale and provision of the Services and the related hardware, software
and systems ("Marks"). Nothing in this Agreement constitutes a license
to Customer to use or resell the Marks.
11. Customer Website; ECommerce; Customer Warranties.
Customer shall be solely responsible for the development, operation and
maintenance of Customer's website, online store and ecommerce activities, for
all products and services offered by Customer or appearing online and for all
contents and materials appearing online or on Customer's products, including,
without limitation (i) the accuracy and appropriateness of the Customer Content
and content and material appearing in its store or on its products, (ii)
ensuring that the Customer Content and content and materials appearing in its
store or on its products do not violate or infringe upon the rights of any
person, and (iii) ensuring that the Customer Content and the content and
materials appearing in its store or on its products are not defamatory or
otherwise illegal. Customer shall be solely responsible for accepting,
processing and filling customer orders and for handling customer inquiries or
complaints. Customer shall be solely responsible for the payment or satisfaction
of any and all taxes associated with its website and online store.
Customer shall be responsible for the security and confidentiality of any
customer information (including, without limitation, customer credit card
numbers) that Customer may receive as a result of its website or online store.
Customer is responsible for keeping a copy of their most current web site files
as backup on a remote system (not on Professional Internet Technologies
servers). Professional Internet Technologies is not responsible for any lost
files, information, or data. Professional Internet Technologies does not provide
any file retrieval services.
Customer understands that system updates occur in real-time and as queued batch
processes. For example, account passwords are currently updated as queued batch
processes, therefore the update does not occur in the system instantaneously. Professional Internet Technologies
reserves the right to modify the processing times at any time without notice. If
a client or Professional Internet Technologies support personnel (when
authorized by client) makes any modifications to a hosting account, the client
is responsible to make sure these updates have occurred in our system.
Customer represents and warrants to Professional Internet Technologies that
Customer owns or has the right to use the Customer Content and material
contained therein, including all text, graphics, sound, music, video,
programming, scripts and applets, and the use, reproduction, distribution and
transmission of the Customer Content and any information and materials contained
therein does not, and will not, (i) infringe or misappropriate any copyright,
patent, trademark, trade secret or any other proprietary right of a third party,
(ii) violate any criminal laws or (iii) constitute false advertising, unfair
competition, defamation, an invasion of privacy, violate a right of publicity or
violate any other law or regulation. Customer grants Professional Internet Technologies
the right to reproduce, copy, use and distribute all and any portion of the
Customer Content to the extent needed to provide and operate the Services.
12. Disclaimer of Warranty.
Customer agrees to use all Services and any information obtained through or from
Professional Internet Technologies, at Customer's own risk. Customer
acknowledges and agrees that Professional Internet Technologies exercises no
control over, and accepts no responsibility for, the content of the information
passing through Professional Internet Technologies's host computers, network
hubs and points of presence or the Internet.
THE SERVICES PROVIDED UNDER THIS AGREEMENT ARE PROVIDED
ON AN AS IS, AS AVAILABLE BASIS. NONE OF Professional Internet Technologies, ITS
PARENT, SUBSIDIARY OR AFFILIATED CORPORATIONS, OR ANY OF THEIR RESPECTIVE
EMPLOYEES, OFFICERS, DIRECTORS, SHAREHOLDERS, AFFILIATES, AGENTS, SUPPLIERS,
THIRD-PARTY INFORMATION PROVIDERS, MERCHANTS, LICENSORS OR THE LIKE (EACH, A
"Professional Internet Technologies PERSON") MAKE ANY WARRANTIES OF
ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT, FOR
THE SERVICES OR ANY EQUIPMENT Professional Internet Technologies PROVIDES. NO Professional Internet Technologies
PERSON MAKES ANY WARRANTIES THAT THE SERVICES WILL NOT BE INTERRUPTED OR ERROR
FREE; NOR DO ANY OF THEM MAKE ANY WARRANTIES AS TO THE RESULTS THAT MAY BE
OBTAINED FROM THE USE OF THE SERVICES OR AS TO THE ACCURACY, RELIABILITY OR
CONTENT OF ANY INFORMATION, SERVICES OR MERCHANDISE CONTAINED IN OR PROVIDED
THROUGH THE SERVICES. Professional Internet Technologies IS NOT LIABLE, AND
EXPRESSLY DISCLAIMS ANY LIABILITY, FOR THE CONTENT OF ANY DATA TRANSFERRED
EITHER TO OR FROM CUSTOMER OR STORED BY CUSTOMER OR ANY OF CUSTOMER'S CUSTOMERS
VIA THE SERVICES PROVIDED BY Professional Internet Technologies. NO ORAL ADVICE
OR WRITTEN INFORMATION GIVEN BY ANY Professional Internet Technologies PERSON,
WILL CREATE A WARRANTY; NOR MAY YOU RELY ON ANY SUCH INFORMATION OR ADVICE.
The terms of this section shall survive any termination of this Agreement.
13. Indemnification.
Customer agrees to indemnify, defend and hold harmless Professional Internet Technologies
and its parent, subsidiary and affiliated companies, and each of their
respective officers, directors, employees, shareholders and agents (each an
"indemnified party" and, collectively, "indemnified
parties") from and against any and all claims, damages, losses,
liabilities, suits, actions, demands, proceedings (whether legal or
administrative), and expenses (including, but not limited to, reasonable
attorney's fees) threatened, asserted, or filed by a third party against any of
the indemnified parties arising out of or relating to (i) Customer's use of the
Services, (ii) any violation by Customer of the Usage Policy, (iii) any breach
of any representation, warranty or covenant of Customer contained in this
Agreement or (iv) any acts or omissions of Customer. The terms of this section
shall survive any termination of this Agreement.
14. Limitation of Liability.
Customer agrees that no Professional Internet Technologies Person, under any
circumstances, shall be held responsible or liable for situations where the
Services are accessed by third parties through illegal or illicit means,
including situations where such data is accessed through the exploitation of
security gaps, weaknesses or flaws (whether known or unknown to Professional Internet Technologies
at the time) which may exist in the Services or Professional Internet Technologies's
equipment used to provide the Services.
Under no circumstances, including negligence, shall any Professional Internet Technologies
Person be liable for any indirect, incidental, special, consequential or
punitive damages, or loss of profits, revenue, data or use by Customer, any of
its customers, any Reseller Customer or any other third party, whether in an
action in contract or tort or strict liability or other legal theory, even if Professional Internet Technologies
has been advised of the possibility of such damages. No Professional Internet Technologies
Person shall be liable to Customer, any of its customers, any Reseller Customer
or any other third party, for any loss or damages that result or are alleged to
have resulted from the use of or inability to use the Services, or that results
from mistakes, omissions, interruptions, deletion of files, loss of data,
errors, viruses, defects, delays in operations, or transmission or any failure
of performance, whether or not limited to acts of God, communications failure,
theft, destruction or unauthorized access to Professional Internet Technologies's
records, programs, equipment or services.
Notwithstanding anything to the contrary in this Agreement, Professional Internet Technologies's
maximum liability under this Agreement for all damages, losses, costs and causes
of actions from any and all claims (whether in contract, tort, including
negligence, quasi-contract, statutory or otherwise) shall not exceed the actual
dollar amount paid by Customer for the Services which gave rise to such damages,
losses and causes of actions during the 12-month period prior to the date the
damage or loss occurred or the cause of action arose.
Customer understands, acknowledges and agrees that if Professional Internet Technologies
takes any corrective action under this Agreement because of an action of
Customer or one if its customers or a Reseller Customer, that corrective action
may adversely affect other customers of Customer or other Reseller Customers,
and Customer agrees that Professional Internet Technologies shall have no
liability to Customer, any of its customers or any Reseller Customer due to such
corrective action by Professional Internet Technologies.
This limitation of liability reflects an informed, voluntary allocation between
the parties of the risks (known and unknown) that may exist in connection with
this Agreement. The terms of this section shall survive any termination of this
Agreement.
15. Force Majeure.
Professional Internet Technologies shall not be liable for failure or delay in
performing its obligations hereunder if such failure or delay is due to
circumstances beyond its reasonable control, including, without limitation, acts
of any governmental body, war, insurrection, sabotage, embargo, fire, flood,
strike or other labor disturbance, interruption of or delay in transportation,
unavailability of, interruption or delay in telecommunications or third party
services (including DNS propagation), failure of third party software or
hardware or inability to obtain raw materials, supplies or power used in or
equipment needed for provision of the Services.
16. Governing Law; Jurisdiction; Arbitration.
This Agreement shall be governed in all respects by California law without
regard to the conflict of law provisions thereof. Both parties submit to
personal jurisdiction in California. Any controversy or claim arising out of,
relating to or in connection with this Agreement, or the breach thereof, shall
be subject to arbitration administered by the American Arbitration Association
("AAA") in accordance with its then existing Commercial Arbitration
Rules (collectively, the "AAA Rules") and judgment upon the award
rendered by the arbitrator may be entered in any court having jurisdiction
thereof. The place of arbitration shall be Los Angeles, California, or any other
place selected by mutual agreement of the parties. An award rendered in
connection with an arbitration pursuant to this Section shall be final and
binding upon the parties and the parties agree and consent that the arbitral
award shall be conclusive proof of the validity of the determinations of the
arbitrations set forth in the award, and any judgment upon such an award may be
entered and enforced in any court of competent jurisdiction. The parties agree
that the award of the arbitral tribunal will be the sole and exclusive remedy
between them regarding any and all claims and counterclaims between them with
respect to the subject matter of the arbitrated dispute. The parties hereby
waive all in personam jurisdictional defenses in connection with any arbitration
hereunder or the enforcement of an order or award rendered pursuant thereto. In
any legal action, the prevailing party will be entitled to recover all legal
expenses incurred in connection with the action, including but not limited to
its costs, both taxable and non-taxable, and reasonable attorney's fees. The
terms of this section shall survive any termination of this Agreement.
17. Assignment.
Customer shall not have the right to assign this Agreement without the prior
written consent of Professional Internet Technologies. This Agreement shall be
binding upon and inure to the benefit of Customer and Professional Internet Technologies
and their successors and permitted assigns.
18. Entire Agreement; Severability.
This Agreement, together with the Order Form and any other documents or
agreements specifically identified in this Agreement, represents the entire
agreement between the parties, and supercedes all previous representations,
understandings or agreements. If any provision of this Agreement shall be held
by a court of competent jurisdiction to be invalid, unenforceable, or void, the
remainder of this Agreement shall remain in full force and effect.
Customer hereby represents that he, she or it is either, an individual entering
this Agreement for his or her personal use and is over 18 years of age, or a
corporation, limited partnership or other legal entity, duly organized, validly
existing and in good standing under the laws of the state of its organization
and the person acting on behalf of Customer is duly authorized to accept,
execute and deliver this Agreement on behalf of Customer.